1. Data Security Encryption

We use encryption (e.g., AES-256) for storing and transmitting sensitive information like permits, violations, and personal details.Secure Authentication: Implement multi-factor authentication (MFA) for user login.Access Control: Restrict data access based on user roles (e.g., admin, contractor, client).

2. Compliance with Regulations

Our cutting edge technology sorts and matches your questions and building violations with our Pros, our registered local building violation professionals. Our back office team monitors and coordinates our Pros using the same tool. Our technology provides a customer with a Pro that performs the process of answering questions about building violations and/or resolves building violations from start to finish, accessible through the application dashboard.

Our WebApp allows you to submit your question or violation to our back office team for review, analysis. Using the tool our team matches our experienced Pros, local building violation professionals to your specific violation or question; And Pros develop their offers that first to go through our review and then are provided to you through the WebApp dashboard. After you select and approve the offer, the selected building violation professional is assigned to your question or violation, and starts to do the work required to provide an answer or redemption from your violation. The start and continuation of this process is visible in the dashboard, which reports the progress through notifications. After your question is answered, or the violation is resolved, or if there are any open requirements, you will be notified through the dashboard.

3. Error and Violation Reporting

Our app provides clear and accurate reporting of violations to those who resolve them, ensuring legal and contextual correctness.We help users take appropriate actions based on local laws.

4. Data Validation

We validate user-inputted data (e.g., building addresses and permit numbers) to prevent errors.We cross-check with BIS, official databases, or APIs for accuracy (e.g., government building code APIs).

5. User Education and Notifications

On our website, We also provided tutorials and guides to educate users about building codes and violation processes.We enable real-time notifications to alert users of deadlines, updates, or status changes.

6. Fall-Back Mechanisms

We made it possible to allow manual override or customer support access in case of app errors. Simplify Call (866) 545-4440 with your questions or concerns.

7. Privacy Measures

We anonymize sensitive data where possible.We provide users with control over data sharing and permissions.

8. Monitoring and Incident Management

Our app integrates activity logging to track user actions for auditing and troubleshooting.We implement a robust incident response system to address security breaches or technical failures.

9. User Interface Safety

Designed as an intuitive interface to prevent user errors (e.g., confirming critical actions before submission), the app highlights critical deadlines and ensures clarity in warnings or errors.

10. Regular Testing and Updates

We conduct penetration tests and vulnerability assessments regularly; And update the app frequently to address emerging security threats and improve functionality.By implementing these features, the app can serve as a secure and reliable tool for navigating building violation processes that we provide to our customers daily.